Fuel Powersports (“Fuel Powersports,” “we,” “our,” “us”) is committed to providing a safe, transparent, and reliable experience for all customers across our dealership and online storefront. These policies outline expectations for purchasing, communication, service interactions, and overall use of FuelPowersportsCS.com and our physical location.
By visiting our website, placing an order, or engaging with our dealership, you agree to the policies outlined below.
1. General Conduct & Customer Expectations
We strive to maintain a respectful, professional environment for all customers and staff. We expect customers to:
Communicate respectfully with team members
Provide accurate information when placing orders or scheduling service
Follow posted safety guidelines while on dealership property
Use products responsibly and in accordance with manufacturer instructions
Fuel Powersports reserves the right to refuse service or cancel orders in cases of abusive behavior, fraudulent activity, or violation of store policies.
2. Product Information & Fitment Responsibility
Fuel Powersports provides product data, fitment information, and compatibility details to the best of our ability. However:
Fitment can vary by model year, trim, or sub‑model
Customers are responsible for verifying compatibility before purchase
We are not liable for incorrect fitment due to inaccurate customer information
If you are unsure about fitment, please contact us at info@fuelpowersportsco.com before placing your order.
3. Pricing, Promotions & Availability
All prices are listed in USD and may change without notice
Promotions may be limited‑time and subject to specific terms
Inventory availability is not guaranteed until the order is processed
In the event of a pricing or listing error, we may cancel or adjust the order
You will be notified before any changes are made.
4. Online Ordering Policy
By placing an order on FuelPowersportsCS.com, you agree to:
Provide accurate billing and shipping information
Review product details and fitment before checkout
Accept that processing times may vary based on vendor inventory
Understand that some items may ship directly from manufacturers or distributors
Order confirmations and shipping updates will be sent via email.
5. Shipping Policy
Fuel Powersports ships orders using standard carriers. Shipping times are estimates and not guaranteed.
Oversized items may require special handling
We do not ship to P.O. Boxes for certain products
Customers are responsible for accurate delivery information
Fuel Powersports is not responsible for carrier delays or weather‑related disruptions
If an item arrives damaged or missing, notify us within 48 hours.
6. Return & Exchange Policy
Returns may be accepted within 30 days of delivery for unused, unopened items in original packaging. All returns require prior authorization.
Non‑returnable items include:
Electrical components
Installed or used parts
Special‑order items
Clearance or discounted merchandise
Return shipping costs are the responsibility of the customer unless the return is due to our error.
7. Special Orders & Custom Items
Special‑order items, drop‑ship items, or custom products:
May require additional processing time
Are non‑cancelable and non‑returnable once submitted to the manufacturer
May ship separately from other items
Customers will be notified of extended lead times when applicable.
8. Service Department Policy
When scheduling service or drop‑off:
Provide accurate vehicle information (VIN, year, make, model)
Approve estimates before work begins
Understand that diagnostic fees may apply
Pick up vehicles within the stated timeframe after service completion
Unclaimed vehicles may incur storage fees.
9. Warranty Policy
Warranty coverage is provided by the product manufacturer. Fuel Powersports does not offer additional warranties beyond manufacturer terms.
Warranty claims must be submitted directly to the manufacturer unless otherwise specified.
10. Fraud Prevention & Security
Fuel Powersports uses industry‑standard security measures to protect customer information and prevent fraudulent activity.
We reserve the right to:
Request additional verification for suspicious orders
Cancel orders flagged for fraud risk
Report fraudulent activity to appropriate authorities
11. Communication Policy
By placing an order or creating an account, you consent to receive:
Order confirmations
Shipping updates
Service notifications
Optional marketing communications (you may unsubscribe at any time)
We do not sell or share personal information outside of necessary operational partners.
12. Policy Updates
Fuel Powersports may update these policies at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services indicates acceptance of the revised policies.
13. Contact Information
Fuel Powersports 1830 Palmer Park Blvd Colorado Springs, CO 80909 Phone: 719‑896‑4851 Email: info@fuelpowersportsco.com